Bookmark
Magic Ink: Information Software and the Graphical Interface
worrydream.com/MagicInk/, posted 2010 by peter in design development opinion toread usability webdesign
The ubiquity of frustrating, unhelpful software interfaces has motivated decades of research into “Human-Computer Interaction.” In this paper, I suggest that the long-standing focus on “interaction” may be misguided. For a majority subset of software, called “information software,” I argue that interactivity is actually a curse for users and a crutch for designers, and users’ goals can be better satisfied through other means.